Terms of service
What we provide
Digital Marketing Inspector LLC provides digital marketing and web services in five areas:
- Search engine optimisation and local search, including Google Business Profile work.
- AI visibility, also called generative engine optimisation.
- Paid advertising management, covering search and social platforms.
- Web design and development, including custom development, API integrations, and the hosting and maintenance of sites we build.
- Marketing audits, provided at no charge and with no obligation.
Anything outside these areas is not part of our service. In particular we do not provide legal, regulatory or compliance advice, we do not set your prices or advise on contracts with third-party platforms, and we do not run email or SMS marketing.
What you own
This matters more than anything else on this page, so it is stated plainly.
- Your Google Analytics, Google Search Console, advertising accounts and Google Business Profile are held in your name. We are added as users.
- The website we build for you, its code, its content and your domain are yours.
- Your customer data, advertising audiences and account history are yours.
- When an engagement ends we remove our own access and leave everything in place. Nothing is withheld, transferred to us, or used as leverage in a negotiation.
Engagements, renewal and ending them
- Term: engagements run month to month. There is no annual commitment and no minimum term.
- Renewal: they renew automatically each month until ended.
- Ending an engagement: either side may end it with 30 days' written notice. We continue the work and you continue to pay during that period.
- Termination by us: we may end an engagement for non-payment or breach of these terms.
Fees and payment
- Quoting: every engagement is quoted individually. You receive a written proposal before any work begins.
- Advertising management: billed as a percentage of monthly advertising spend. The spend itself is paid by you, directly to Google, Meta and the other platforms, from your own accounts.
- Invoices: issued electronically, payable on receipt by credit card.
- Late payment: a 20% late fee applies to payments not received within seven days.
- Refunds: all payments are non-refundable.
No guarantee of specific results
We do not guarantee rankings, citations, traffic, enquiries or revenue, and we would be wary of anyone who does. No agency controls how search engines or AI systems rank or cite content, and Google itself warns against guaranteed-ranking offers. What we commit to is a documented plan, transparent execution, and honest reporting against goals agreed with you.
Confidentiality
What we see inside your accounts stays between us. Findings from a marketing audit belong to the business that requested it, and we do not discuss them with a current or former agency.
Privacy policy
Effective 16 September 2026
What this covers
This policy covers information collected through digitalmarketinginspector.com. It does not cover the accounts and data we work with on behalf of clients, which are governed by the engagement agreement.
What we collect
- Information you give us: when you use the contact form or request an audit, we collect the details you enter, which may include your name, email address, phone number, website and what you have told us about your business.
- Usage data: IP address, browser type, pages viewed, referring and exit pages, and operating system, collected automatically when you visit.
- Cookies: we use cookies and similar technologies to understand how the site is used. You can manage them in your browser settings, though the site may work less well with them disabled.
How we use it
- To respond to your enquiry, and to prepare an audit if you have asked for one.
- To understand how the site is used and improve it.
- For analytics, using third-party services that report on site usage.
We do not send newsletters or marketing emails, and we do not add enquiries to a mailing list.
Sharing
We do not sell, trade or otherwise transfer your personal information to outside parties, with two exceptions: service providers who help us operate the website or run our business, under an obligation of confidentiality; and where disclosure is required by law or in response to a lawful request.
Security and retention
We take reasonable measures to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We keep enquiry information for as long as it is useful to the conversation it belongs to, and you can ask us to delete yours.
Your choices
- Ask us what we hold about you, or ask us to delete it, through the contact form.
- Manage cookies through your browser settings.
Third-party links
This site links to other websites. We are not responsible for their privacy practices and encourage you to read their policies before giving them information.
Changes
We may update this policy. Changes are posted here with a new effective date.
Contact
Questions about either of these sections can be sent through the contact form. Digital Marketing Inspector LLC, Los Angeles, California.
